Sep. 15th, 2021

  • Fixed
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    Helpmonks Test
  • on 09-10-2021

We are well underway for the new re-design. However, that doesn't hold us back on adding or fixing things :) Here's what has been done.


  • Live Chat: There was an issue with not being able to continue to chat when no agent joined the chat.
  • Live Chat: There was an issue with sending the chat transcript.
  • Todos: We've fixed a small issue with displaying user names.
  • Drip Campaigns: We've fixed an issue with showing the user list.
  • DNS error message: Due to an error with a core library you received a message your DNS server is not properly configured. We've changed the library now until they release a fix, i.e., all is working :)