April 28th, 2021

  • Fixed
  • Avatar
    Helpmonks Test
  • on 04-28-2021

Engage Live Chat:

  • We've fixed an issue with sending the transcript from within the administration.
  • We've fixed an issue with not showing the Avatar of all users in a chat in the email transcript.
  • We've fixed an issue with your messages and replies not showing properly that could occur when you chat with us, close the chat, and then chat again.
  • We are now hiding/showing the reply option within the administration depending if the user closed the chat.