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Add a setting that sets the default status/assignee dropdown when adding a note

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    Helpmonks Test
  • on 02-21-2021

We've now added a separate setting for the default status and default assignee when you create a note. Please note: This is not a separate status and assignee definition for the note. These settings apply to the message.

That said, it will allow you to overwrite the status and assignee when you create a note (if that is what you want to do) and also set it so it doesn't overwrite it at all.