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Add out-of-office option that would influence assignee and workflow option.
Status changed to: Planned
Should include: - If user selects out of office he has the option to assign his conversations to someone else - If user selects out of office he has the option to change status of incoming conversation to the inbox - While a user is out of office, workflows will behave as if the user is inactive, or will replace the user with a selected fill-in user.
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Nitai Aventaggiato
Status changed to: Planned
Nitai Aventaggiato
Should include:
- If user selects out of office he has the option to assign his conversations to someone else
- If user selects out of office he has the option to change status of incoming conversation to the inbox
- While a user is out of office, workflows will behave as if the user is inactive, or will replace the user with a selected fill-in user.