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We are planning a complete re-design of Helpmonks to take into account all the requests we've received over time. Subscribe to...
New Report design and several report enhancements
Add out-of-office option that would influence assignee and workflow option.
Option to make a note stick to the top of the conversation
Creating a file browser to show all the attachments of the account with an option to categorize/label them and also share them...
Integrate SMS and WhatsApp in Helpmonks
Have an internal chat tool within Helpmonks for all team members
Have the chance to have an alternative view of to-dos as a calendar
Option to set an amount (percentage/option to reduce the number) of emails that should be assigned to a user, i.e for newly...
The only missing feature in Helpmonks at the moment. Vote if you want to see it. In addition, we can use this to create blog...
