Changelog Log in
Bug Reports 27
Feature Requests 82

Planned

  • Add SMS and WhatsApp
    Feature Requests
    5
  • Re-design
    Feature Requests
    4
  • Out of office feature
    Feature Requests
    3
  • Sticky notes
    Feature Requests
    3
  • Internal Chat Tool
    Feature Requests
    2
  • Engage Chat: Triggered chat option for customer record
    Feature Requests
    2
  • Workflow Enhancements
    Feature Requests
    2
  • Add Quick Actions
    Feature Requests
    1
  • Engage Campaigns: Create a form builder with widget
    Feature Requests
    1

In progress

  • Report Enhancements
    Feature Requests
    5
  • Change for notification for internal and external users
    Feature Requests
    2
  • Engage Automated Campaigns: Add "if-then-else" actions
    Feature Requests
    1
  • Engage Email Automation: Expose actions on user
    Feature Requests
    1

Live

  • Add separate settings for 'Default Status' and 'Default Assignee' for new emails
    Feature Requests
    4
  • Engage: Automated Campaigns
    Feature Requests
    3
  • Engage Live-Chat Report: Option to see the chats for the ratings
    Feature Requests
    3

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