Planned (Vote for it)
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Out of office feature
Feature Requests -
Sticky notes
Feature Requests -
Add SMS and WhatsApp
Feature Requests -
File-Browser
Feature Requests -
Internal Chat Tool
Feature Requests -
Knowledge Base including Articles (headless CMS)
Feature Requests -
Engage Chat: Triggered chat option for customer record
Feature Requests -
Labels for Companies
Feature Requests
In progress
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Re-design
Feature Requests -
New Reports and Report Enhancements
Feature Requests
Live
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Engage: Automated Campaigns
Feature Requests -
Engage Live-Chat Report: Option to see the chats for the ratings
Feature Requests -
Add landing-page option to form-builder
Feature Requests -
Drag & Drop Editor for Landing page and Email Editor
Feature Requests