Planned
-
Add SMS and WhatsApp
Feature Requests -
Re-design
Feature Requests -
Out of office feature
Feature Requests -
Sticky notes
Feature Requests -
Internal Chat Tool
Feature Requests -
Engage Chat: Triggered chat option for customer record
Feature Requests -
Workflow Enhancements
Feature Requests -
Add Quick Actions
Feature Requests -
Engage Campaigns: Create a form builder with widget
Feature Requests
In progress
-
Report Enhancements
Feature Requests -
Change for notification for internal and external users
Feature Requests -
Engage Automated Campaigns: Add "if-then-else" actions
Feature Requests -
Engage Email Automation: Expose actions on user
Feature Requests
Live
-
Engage: Automated Campaigns
Feature Requests -
Engage Live-Chat Report: Option to see the chats for the ratings
Feature Requests